Privacy Policy
Last updated: 11 January 2026
This Privacy Policy explains how FD Solutions Limited (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website www.wbfdsolutions.co.uk or contact us.
We are committed to protecting your privacy and handling your data in a transparent and secure way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company name: FD Solutions Limited
Registered address: 19 Nash Green, Taunton, TA2 6BZ
Email: william@wbfdsolutions.co.uk
We act as the data controller for the personal data collected through this website.
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Contact information such as your name, email address, phone number, and company name when you contact us.
- Technical data including IP address, browser type, device information, and operating system.
- Usage data relating to how you use our website, such as pages visited and time spent on pages.
- Correspondence details contained in emails or messages you send to us
We do not intentionally collect special category data such as health, racial or ethnic origin, or political opinions.
3. How We Collect Your Data
We collect personal data through:
- Direct interactions, for example when you complete a contact form or email us.
- Automated technologies such as cookies and analytics tools.
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide information about our services.
- Manage our relationship with you.
- Improve our website and services.
- Maintain website security.
- Comply with legal or regulatory obligations.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent, where you have given clear permission.
- Legitimate interests, to operate and grow our business where these are not overridden by your rights.
- Legal obligation, where processing is required by law.
6. Cookies
Our website uses cookies and similar technologies to help improve your experience, analyse website traffic, and ensure the website functions effectively.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites recognise your device and remember information about your visit.
Cookies we use:
- Strictly necessary cookies, which are required for the website to operate properly.
- Analytics cookies, which help us understand how visitors use our website.
- Functionality cookies, which remember your preferences and improve your experience.
We do not use cookies to collect personally identifiable information without your consent.
Managing cookies:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.
7. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties only where necessary, such as:
- Website hosting and IT service providers.
- Analytics providers such as Google Analytics.
- Professional advisers such as accountants or insurers.
All third parties are required to respect the security of your data and process it in accordance with the law.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Data Security
We have appropriate technical and organisational measures in place to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.
10. Your Data Protection Rights
You have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request erasure of your data.
- Object to or restrict processing.
- Request data portability.
- Withdraw consent at any time, where consent is the lawful basis.
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email william@wbfdsolutions.co.uk.